FAQS
Are the items ready to ship immediately?
All our clothing is handmade to order; each piece is cut out individually by hand, and if you don't order it it won't be made. Orders can take up to 7 working days from date of purchase to be made and shipped out.
How long will my parcel take to arrive?
For orders placed in the United Kingdom, once the garment is ready we always ship with Royal Mail first class signed for, orders usually arrive the next day, but sometimes it can take two days.
For orders placed in the EU, shipping can take 5-7 days with Royal Mail, all orders are posted with tracking.
For international orders placed outside of the EU, orders can take from 5-14 days to reach there destination, all orders are posted with a tracked and signed for service where possible.
London Pick Up
If you are based in London and would like to pick up your parcel, we can arrange this with prior notice. Please note that you can't try on the items in the studio.
Can I return the item if it doesn't fit?
Occasionally we can exchange items that don't fit if you are in the UK and pay shipping, but often items will sell out so it becomes impossible to return it for the exact same item, we ask that everyone checks there measurements carefully against the size guide on the website. Items that are sent for exchange must be in original condition.
I changed my mind, can I return it?
Because we are a very small company, and everything is handmade to order, we do not accept returns for items if you change your mind, or the item doesn't suit you.
My item is damaged can I return it?
We accept returns for defective items.
The item I want is out of stock, will you be restocking it?
All of our items are made with dead stock materials, so when the fabric runs out the garment will no longer be available, occasionally we are able to source fabrics again, but it can't be guaranteed.